Payment, Cancellation & Refund Policy

Last Updated: 23 October 2026

This Payment, Cancellation & Refund Policy applies to paid courses, online training programs, workshops, digital learning resources, and other paid educational services offered by MyAutomationTime (https://myautomationtime.com).

Please read this policy carefully before completing a purchase or enrolling in a course.

1. Course Fees and Payments

Course fees, applicable taxes, payment methods, and other charges will be displayed or communicated before payment.

You are responsible for reviewing the course details, duration, curriculum, batch schedule, eligibility requirements, and fees before making a purchase.

Your enrolment may be confirmed after successful payment verification. A payment initiation message or pending transaction status does not necessarily mean that your enrolment has been confirmed.

2. General No-Refund Policy After Payment

All course purchases are intended to be final. Once payment has been successfully completed, fees are generally non-refundable and non-transferable.

Before making payment, please ensure that you have selected the correct course and batch and that you understand the course requirements.

Refunds will not ordinarily be provided for reasons such as:

  • Changing your mind after purchase.
  • Deciding not to attend or participate in the course.
  • Missing live sessions or scheduled classes.
  • Failing to complete the course or learning activities.
  • Not achieving a particular job, salary, certification, business, or learning outcome.
  • Having personal scheduling conflicts or being unable to use the course as planned.
  • Purchasing a course without reviewing its published description and requirements.

This policy is subject to applicable consumer-protection laws and any mandatory rights or remedies that cannot legally be excluded.

3. Duplicate, Failed, or Incorrect Payments

If you believe that you have been charged more than once for the same purchase, or that a payment was debited without a corresponding confirmed enrolment, contact us with your transaction reference and relevant payment details.

We will investigate the transaction. Where a duplicate charge, confirmed payment-processing error, or other valid refund obligation is established, the applicable correction or refund will be processed as required by law and the payment provider’s procedures.

A bank or payment gateway may display a transaction as pending before its final status is known.

4. Course Cancellation or Changes by MyAutomationTime

If MyAutomationTime cancels a course or is unable to provide the purchased service, we will communicate the available resolution, which may include a rescheduled session, an alternative arrangement, or a refund where appropriate or legally required.

If a batch schedule, instructor, delivery method, or other material course detail changes, we will communicate the change and any applicable options.

Nothing in this section removes any mandatory rights you may have under applicable law.

5. Batch Changes and Transfers

Batch changes or transfers are not guaranteed and may be approved at MyAutomationTime’s discretion, subject to availability and the course’s published conditions.

If you need to request a batch change, contact us before the relevant batch begins. Approval, where granted, does not automatically entitle you to a refund.

6. Digital Materials and Course Access

Access to course videos, live sessions, downloadable files, assignments, and other learning materials will be provided according to the purchased course description.

You must not share login credentials, redistribute paid materials, or resell course resources without written permission.

Where digital content or online services are supplied, applicable statutory requirements concerning digital content, service delivery, and consumer remedies continue to apply.

7. Refund Processing

Where a refund is approved or legally required, it will generally be initiated through the original payment method when feasible.

The time required for the funds to appear in your account depends on the payment gateway, bank, card issuer, or other payment provider. We will communicate any relevant processing information available to us.

We may request reasonable information necessary to verify a transaction, subject to applicable privacy and data-protection requirements.

8. How to Request Payment Support

For duplicate payments, missing enrolment confirmations, payment errors, or refund-related queries, contact us with:

  • Your full name.
  • The email address used for registration.
  • The course purchased.
  • The transaction reference or order ID.
  • The payment date and a description of the issue.

Please do not send your full card number, CVV, password, or payment account credentials.

Email: myautomationtime@gmail.com
WhatsApp: +91 90309 88830
Website: https://myautomationtime.com

We will review the information and respond within a reasonable period.

9. Policy Updates

We may update this policy when our courses, payment arrangements, or legal requirements change. The version published on this page will apply subject to applicable law and any terms that must be honoured for an existing purchase.

10. Legal Rights

This policy is not intended to remove or restrict any consumer right, statutory remedy, or other protection that applies to your purchase under the laws of India or other applicable jurisdictions.

If any provision of this policy is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.